Our Team
Karen Grassick
Email: [email protected]
What I do at Allegra: As the powerhouse behind Allegra Marketing Print Mail in Burlington, I transform ideas into high-impact print and mail campaigns with personality and precision. My approach blends marketing expertise, clever storytelling, and a love for strong visuals. Whether navigating complex projects or crafting catchy copy, I make sure every piece that leaves the shop reflects a deep commitment to quality, creativity, and connection.
Certifications/Background: I am a Certified Marketing Specialist with the Canadian Marketing Association (CMA).
What I enjoy most about my role: I love the process of working through an idea or concept to find the right solution and bring it to life. Over the years, we’ve taken on some truly unique challenges, and nothing is more rewarding than seeing the final product come together—and the joy it brings when a client’s vision becomes reality.
Favourite Allegra Moment: Any time a bold idea turns into a successful project that makes a lasting impact.
Outside of work: You’ll find me spoiling my grandkids and my dogs, cooking, hiking, puttering in the garden, or kayaking.
Eric Grassick
Email: [email protected]
What I do at Allegra: I ensure our clients receive the high-quality print and signage they need, exactly when they need it. My focus is on reliability, craftsmanship, and long-standing client satisfaction.
Certifications/Background: I’ve spent my entire career in the print industry, from operating presses to teaching college students. I joined Zippy Print in 1986 as their first press operator and steadily moved up from there. I’m Creative Central and Marketing Central Certified through Alliance University and have passed my certifications with Canada Post.
What I enjoy most about my role: Seeing quality work go out the door and knowing our team played a role in helping local businesses succeed.
Favourite Allegra Moment: Watching the company grow over the years and being part of that journey from the ground up.
Outside of work: I enjoy spending time with family, staying active, and sharing stories from my years in the print world.
Zoe Waller
Email: [email protected] / [email protected]
What I do at Allegra: Bookkeeping, chaos organizing, and playing with dogs.
Certifications/Background: Growing up in Hong Kong, I spent much of my young adult life learning about the needs of various companies and businesses. My post-secondary education focused on administration and human resources, and I spent over 15 years working in these fields in Hong Kong for companies such as AIA Financial, Versace, and DHL. Upon arriving in Canada, I studied Accounting and added this to my skillset. I also earned a cake decorating certificate at Knightsbridge PME and ran a cake shop for 2.5 years, which helped develop my organization skills to what they are today.
What I enjoy most about my role: I love that my boss believes in me and lets me explore what I want to do at the company. Also, the DOGSSSSSSS and the LAUGHSSSS!
Favourite Allegra Moment: Annual dinner with the team.
Outside of work: You’ll find me at a pub patio, fitness centre, or enjoying a hotel staycation with my two kids.
Joseph Horne
Email: [email protected]
What I do at Allegra: I wear many hats here, building strong client relationships, designing print and digital materials, and managing our internal marketing across social media, web, and promotional campaigns. I help shape the voice and visual identity of Allegra Halton both internally and out in the community.
Certifications/Background: I hold a Bachelor of Design in Fashion Communications from Toronto Metropolitan University. My background blends visual storytelling, brand development, and creative direction, skills I bring into every project.
What I enjoy most about my role: The variety keeps me inspired. From refining internal brand assets to collaborating with clients on fresh design ideas, there’s always a new challenge to tackle and a different creative approach to explore.
Favourite Allegra Moment: Meeting face to face with clients to brainstorm new directions and then seeing those concepts come to life through impactful results.
Outside of work: I spend my time working on fashion design and mixed media projects, or simply recharging outdoors whenever I can.
Bhanukshi Pathirana
Email: [email protected]
What I do at Allegra: As your Customer Service Representative, I help make your printing experience smooth and stress-free. From quotes and product questions to placing and tracking orders, I’m here to support your project every step of the way.
Certifications/Background: I hold a Bachelor of Technology in Graphic Communications Management from Toronto Metropolitan University, along with a certificate in Art and Design Foundations from George Brown College.
What I enjoy most about my role: Every client interaction is a chance to connect, problem-solve, and make someone’s day better. The most rewarding part is seeing a finished product that hits the mark.
Favourite Allegra Moment: Getting to see a client’s reaction when a project turns out even better than expected.
Outside of work: I’m often exploring new creative outlets. Most recently, I’ve been diving into tattooing and refining my skills whenever I get the chance.
Lyndsay Riches
Email: [email protected]
What I do at Allegra: I transform your ideas and information into beautiful, professional designs. It’s a bit like a really good makeover, and just as satisfying.
Certifications/Background: After realizing mathematics wasn’t the right path for me, I began my design career in the production department of a local newspaper. Since then, I’ve honed my skills in graphic design, and I also hold an Advanced Diploma in Game Programming from Centennial College.
What I enjoy most about my role: I love taking an idea and turning it into something clean, polished, and impactful. Every project is a chance to learn something new and level up my creative skillset.
Favourite Allegra Moment: Watching a client’s reaction when a design hits the mark perfectly.
Outside of work: You’ll find me painting, illustrating, creating digital scrapbooks, or spending time with my daughters, gaming, or diving into a great book.
Maverick
Maverick joined our team in July 2016 after a long journey from Alma, Quebec. He has settled in to life as a "working pup", and simply loves visits from clients and his favourite delivery drivers. Maverick has been known to charm staff and clients out of a banana!
Sadie
Sadie joined our team in 2010 after being rescued from Attawapiskat, Ontario. She quickly became a beloved part of our Allegra family, known for her talent in convincing everyone from staff, clients, and courier drivers alike, that she hadn’t eaten in days and deserved endless treats. Sadie passed away in August 2025, but her warmth, love for sunshine, and joy for belly rubs will always be remembered.