ALLEGRA RECEIVES INTERNATIONAL AWARD FOR OPERATIONAL EXCELLENCE
PHILADELPHIA, Pa. (July 19, 2018)– Aileen and Mike Logan, owners of Allegra Marketing Print Mail in Philadelphia, were recently honored with an annual Operational Excellence Award from leading marketing, print and graphic communications franchise network, Alliance Franchise Brands.
The couple’s business was recognized for excellence in management to achieve exceptional levels of productivity, profitability and growth while remaining focused on helping local businesses achieve marketing and outreach success.
“Every organization regardless of size benefits from a strategic and streamlined approach to their marketing communications,” said Mike Logan. “This recognition underscores our team’s dedication to provide professional guidance to area businesses in selecting the most effective options to meet their goals.”
Allegra, located at 12285 McNulty Road, is a full-service marketing communications provider with in-house services including marketing consultation, copywriting and graphic design services, advanced printing technologies including full-color printing, digital color signs, posters and banners, complete finishing services, mailing services, variable data capabilities, promotional products and print management solutions. Allegra can also help businesses with web, SEO, PPC, web to print and more.
Allegra is locally-owned and operated and is a member of the Alliance Franchise Brands network, a world leader in marketing, graphics and visual communications, linking more than 600 locations in the United States, Canada and the United Kingdom.
For more information, contact the award-winning Allegra in Philadelphia at 215-969-0500, or visit the company’s website at www.allegraphilly.com.
SURVEYADVANTAGE RECOGNIZES TOP FRANCHISE AND INDEPENDENT PRINTERS
Q3, 2017 Awards based on over 33,000 Buyer Reviews
By APPR, Patch Contributor I Dec 6, 2017 11 :39 am ET
SurveyAdvantage released their Print Buyer Satisfaction Index (PBSI™ ) for the quarter ending 9/30/2017. Performers in the top quartile achieved greater than 94%; in the top-middle quartile 91-93%; in the bottom-middle quartile 87-90%; the bottom quartile achieved less than 86%.
Q3, 2017 results are based on the percentage of over 33,000 print buyers who rated their printer on recently completed jobs. Congratulations to lmage360 of Winston-Salem, NC for achieving the best overall loyalty rating with 100% of their customers stating they are "Very Likely" to recommend them to other buyers. Below are winners by franchise brand or peer group.
Category/Brand Top Printer
- Allegra Michael Logan, Philadelphia, PA
- AlphaGraphics Mehul Patel, Dallas, TX
- lmage360 Jake Joyner, Winston-Salem, NC
- KKP Melissa Haig, Belleville, ON
- Signs By Tomorrow Doug Wilson, Dublin, OH
- Signs Now Chris Johnson, Tampa, FL
- Sir Speedy Michael Brown, Havertown, PA
- Independent Printers Mark Cordes, Wyckoff, NJ
The benchmark is a compilation of all feedback gathered from over 700 printers participating in CustomerPulse - SurveyAdvantage's award-winning online service that enables local businesses like printers and sign-makers to react quickly to customer complaints and opportunities, and automatically drive 5-star reviews to Google, Facebook and their website. The PBSI™ is the most comprehensive measure of print buyer loyalty available in the graphics industry.
To qualify, there must be customer satisfaction data for each of the three months of the quarter in which the award is calculated and there must be no fewer than 15 respondents for the quarter. An overall winner is chosen by calculating the percentage of customers who indicated they were very likely to recommend the printer. To break any ties, a percentage is calculated from those who chose to leave a comment.
The vision of the PBSI ™ is to improve industry performance through reliable realtime buyer satisfaction benchmarking.
Visit www.surveyadvantage.com for more information.